Avanues Ortiz, developer of Contact Zero (package com.contactzero). Contact: manuelfonsi999@gmail.com.
2. Data stored only on your device
Your recovery data: your No Contact start date and streak, daily check-ins (mood, urge to make contact and the notes you write), your reasons, the answers you give in the onboarding and your settings (language, reminders). All of it is stored only on your device and is never sent to us.
Coach usage counters: how many Coach replies you have left today or in your current session, kept on the device.
No account is needed. Contact Zero does not access your contacts, messages, location, camera or microphone.
3. AI Coach
When you write to the AI Coach, the messages of the current conversation and your app language are sent over an encrypted connection to our server (Cloud Functions for Firebase, Google Cloud), which forwards them to OpenAI only to generate the reply.
We do not store your Coach messages: our server does not save or log their content, and the app does not save the conversation after you close it.
OpenAI processes the messages under its API terms: it does not use API data to train its models by default and may keep it for a limited time (up to 30 days) to detect abuse. OpenAI Privacy Policy.
Please do not write data that identifies you or other people. The Coach is not a therapist or a professional service.
4. Firebase App Check
To protect the Coach from abuse, the app uses Firebase App Check with Google Play Integrity. When you use the Coach, Google Play checks that the request comes from the genuine app installed from Google Play on a genuine device and issues a short-lived token. This involves technical data about the app and the device's integrity, not the content of your messages. Google Privacy Policy.
5. Ads (Google AdMob and UMP)
Free users see ads (an ad when returning to the app, occasional full-screen ads and, if you choose, a rewarded ad to unlock the Coach). AdMob may collect the device advertising ID, IP address, approximate location derived from the IP, and ad-interaction and diagnostic data to show, measure and limit ads and to prevent fraud.
In the EEA, UK and Switzerland we ask for your consent through Google's consent form (UMP) before personalised ads are shown. You can change your choice at any time in Profile › Privacy options.
Premium users do not get ads: no ads are requested.
6. Purchases (Google Play Billing and RevenueCat)
Google Play Billing processes payments, free trials and cancellations. We never receive your payment details.
RevenueCat receives an anonymous app user ID, the purchase token and product, the subscription status (trial, active, expired) and technical device data (such as country, app version and Android version) to verify purchases and keep your Premium status, including when you restore purchases.
7. Notifications and permissions
Notifications (optional): the daily reminders you turn on and, if you start a free trial, a reminder one day before it ends. You can turn them off in Android settings.
Internet / network state: the AI Coach, ads, consent, purchases and the Google Play review dialog.
Advertising ID (com.google.android.gms.permission.AD_ID): used by AdMob as described above.
Google Play In-App Review: if you choose to rate the app, the rating is handled by Google Play.
8. Purpose and legal basis (GDPR)
App features and the AI Coach: performance of a contract (Art. 6(1)(b)).
Personalised ads: your consent (Art. 6(1)(a)); non-personalised ads, fraud prevention and App Check security: legitimate interest (Art. 6(1)(f)).
Purchases: contract and legal obligations (Art. 6(1)(b) and (c)).
These providers may process data outside the EEA under GDPR safeguards (Standard Contractual Clauses or the EU-US Data Privacy Framework). We do not sell your data.
10. Retention
Local data stays on your device until you delete it or uninstall the app. Coach messages are not stored by us. Google, OpenAI and RevenueCat keep data according to their own policies and legal obligations.
11. How to delete your data
Your recovery data is on your device: delete it by clearing the app's storage in Android settings or by uninstalling the app. You can reset or delete your advertising ID in Android settings › Privacy › Ads. To delete purchase records linked to the app's anonymous ID at RevenueCat, email manuelfonsi999@gmail.com with the subject "Delete my data" and the app name; we will handle the request within 30 days. Your Google Play purchase history is managed in your Google account.
12. Your rights
Access, rectification, erasure, restriction, objection, portability and withdrawal of consent: email manuelfonsi999@gmail.com. You can complain to the Spanish Data Protection Agency (www.aepd.es) or your local authority.
13. Age
Contact Zero is intended for adults aged 18 or over. We do not knowingly collect data from minors.
14. Changes
If we change this policy, we will publish the new version here with its date. See also our Terms of Use.